It would be handy to be able to place a customer on Hold / Stop freight due to non payment.
Having the ability to still receive their orders or connote imports but at the same time ensuring the orders are not picked or their consignments are not despatched etc.
Guest
We’d really appreciate it if this feature could be implemented. At the moment, we’re having to constantly activate and deactivate customers, which isn’t sustainable. A simple checkbox allowing customers to place orders—while clearly notifying them that they’re on credit hold and orders won’t be processed until payment is received—would be an ideal solution.
I believe this is a great feature, and our company would benefit from it significantly.
Business critical !
Yes, this is important and necessary as a Carton Cloud customer.
Is this going to be implemented any time soon? 89 Votes and the idea is 7 years old.
Being able to manage this at a customer level (for our Customer Service team) would be extremely helpful especially when having issues with Ecomm clients whose orders continue to drop through continuously even when 'on hold' on our books.
Working with craft beer & wine producers we are faced with an uncertain market and, given our sheer number of customers, have found it necessary to place customers on hold - it is hard to manage this considering the level of sale order processing automation we have and we often find ourselves having to remove consignments from runs and return picks to storage. This would assist enormously.
We would really like this feature implemented as we cannot keep activating and deactivating customers. A tick box to allow them to place orders but notify them they are on credit hold and their orders will not be processed until payment is made would be so easy! Please!!!!!!!!!!!!!
This is a major! We need automation here so that the accounts team aren't having to do daily/weekly checks to update the operators on whether they can/can't service a client's order.
Where are we at guys? This is costing and loosing us $$$. We are nearly 6 years on, 65 votes.....likely to implement! When can we see it?
Ive been 18 mths deep in requesting the same feature from Xero with no joy. At least if i had it here and it became a Xero API integration later it would be very helpful. Bring on STOP SUPPLY