On another application I noticed quite a cool feature whereby Consignments had the ability to add any kind of information against them using a WYSIWYG editor.
In the example, they had embedded a Google Street View iframe of the property they were delivering too, and also an HTML table of additional data.
This would then display on the consignment for the Driver.
What I really liked about this was how generic it was. It could be used for pretty much anything.. In the demo, the table of information was a replacement for consignment items.
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