Your Ideas on improving CartonCloud

Consolidate/combine sale orders

Have the option to combine sale orders when two or more orders come through for the same recipient

  • Guest
  • May 25 2023
  • Future consideration
  • Attach files
  • Guest commented
    24 Jun 21:30

    We often have a need for this also.

    Customers will place a second order instead of editing the existing one and we then need to merge the orders to combine the shipping.

  • Admin
    Vincent Fletcher commented
    November 06, 2023 00:59

    Hi Rebeca.
    Thanks for your idea. Can you confirm why you want to combine the orders together? We've operated under the assumption that individual orders should remain separated for tracking / visibility purposes. This is particularly true if coming from an external system like Shopify where we need to send data back to them.
    Let us know the use case!