Your Ideas on improving CartonCloud

To remove all existing charges when a consignment charge errors

As a User if I create a consignment that charges correctly but then make a change that will cause a charge error, when that consignment gets added to an Invoice it will keep the previous charge but then apply a charge error.


Instead of it keeping the existing charge I believe it should create the charge error and remove the previous automation charge.


Scenario to create the above and its the *** that the above should apply to.

  • Sale Order created with Products that have Volume and/or Weight values set against them

  • Consignment generated from Sale Order in SO import - SO Product QTY/Weight/Volume values calculate consignment items and charge based off Transport rate

  • SO is Picked/Packed on the mobile app

  • Mobile app user updates Service Type (this is key)

  • Mobile app user updates Consignment item weight and cubic values

  • Consignment items are updated successfully

  • Consignment attempts to re-calculate the charge automatically but receives an error because it does not find a rate based on the new Service Type***

  • Web app user manually clears charge error

  • Charges are finalised

  • Charges are calculated based off the original Sale Order Products

  • Guest
  • Nov 28 2023
  • Planned
  • Attach files