The Ship-To State is already captured within the delivery address, however it isn't currently available as a selectable column on the Warehouse → Sales Orders screen.
We'd like the ability to enable this field through the Toggle Table Columns option, allowing users to quickly identify the destination state of each sales order without opening the individual order.
This enhancement would provide several operational benefits:
Improved operational visibility by giving warehouse and customer service teams an immediate view of where orders are being shipped nationally.
Faster decision-making when prioritising dispatches, planning workloads and managing interstate versus local deliveries.
Reduced clicks and time by eliminating the need to open each sales order to view the delivery address.
Improved customer service by allowing staff to quickly answer customer enquiries relating to order destinations.
Better filtering and reporting for businesses managing customers across multiple states.
As the delivery state is already stored within the Ship-To Address, this appears to be an enhancement to expose an existing data field rather than introducing new functionality.
This would benefit any CartonCloud customer distributing products nationally, particularly wholesalers, distributors and 3PL providers that manage high volumes of orders across multiple states.
Guest
