At the moment the daily SO report runs as 6pm AEST and captures anything from 12am - 6pm that day. Anything after that time simply does not get reported.
A configurable report where we could determine what time and data gets sent would be one way that we could tackle this issue and future proof it for future international customers.
Hi CartonCloud team, please have this implemented, it's been 6 years since this has been reported as an idea.