Ability to raise a non-conformance and link it to one or multiple Sales Orders (SOs), Purchase Orders (POs), or consignments. Additionally, allow for tracking associated costs due to the non-conformance.
Not all charges should be passed on to the customer, and not all costs should be written off. Therefore, it would be useful to display all costs related to the records associated to the Non-conformance.
Then have the ability to determine which costs should be invoiced and which should not. (Checklist of sorts, Billable, Not Billable)For costs that are not charged (Not Billable), there should be a way to track them for visibility and reporting.
Example non-conformance
Non-Conformance ID: 1234
Reason: Correct order sent, but short-shipped
Action/Resolution: Generated an additional SO to send the short-shipped items
Status: Draft, in progress, complete
Associated Records:
SO0001
Order charge: $3.00 (Billable)
Handling: $5.00 (Billable)
SO0001
Order charge: $3.000 (Not Billable)
Handling: $2.5.000 (Billable)
Guest
