This idea has been merged into another idea. To comment or vote on this idea, please visit CC-I-804 Use Twilio number to send ETA text messages from phone app, instead of revealing drivers' personal number..
Drivers can send clever ETA text messages based on geolocation, via the CartonCloud mobile app... Nice.
By default, these messages are sent via the drivers' own mobile number; which is not ideal but necessary.
However, we have the Twilio integration, which is currently only used to send "In transit" & "Delivery complete" status messages to the customer.
The mobile apps should be updated to use the available Twilio integration for sending these ETA messages also, to prevent drivers' personal mobile phone number private.
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