For Packing orders, there should a photo feature. before we close the box up, take a photo of items inside box and attach it to customers note. if a customer calls an says they never got that that item we can look into their packing an see a photo to confirm if there is or isn't that item inside.
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This is currently in development and we are expecting to have a first release of this available in February. The functionality is similar to that of Photos on Purchase Orders.
great idea to get evidence of orders to be sent out to mitigate complaints.
Absolutely, adding a photo feature to our packing process would be a game-changer. It would allow our pick packers to take a quick photo of the items inside each box before sealing it, giving us clear proof of what was shipped. Plus, being able to attach signed documents as proof of pickup to the relevant sales orders would really boost our accountability and transparency.
This means that if a customer ever says they didn’t receive a specific item, we can easily check the photo to confirm what was included. It also helps us resolve any disputes more efficiently and builds greater trust and satisfaction with our customers. Overall, these additions would make our packing process smoother and strengthen our relationships with those we serve.
It would also be useful if the packed photos were directly accessible via a link in the email sent to the client. We need to be able to take photos at the end of the packing process and also upload any photos taken previously please.
Yes please, we've had issues where pallets don't arrive in the same condition it left us, we now do a photo which we upload manually. Thanks!
Great idea. Much needed functionality. We don't necessarily need to take photo in the box, but definately of the picked order. Maybe multiple pallets, so need to just say "take photo(s)" perhaps at the end of the picking. Photograph anything from inside a single carton to many pallets (maybe upto 20?)
This would be great! Please create this feature.
Agree. We would take photo of the package, or loaded pallet, to show despatched in good quality and what the package looks like. Our Customers are asking for this ASAP.
Upvote!
This is awesome!! Any update as we would love this feature.